Application deadline | December 10, 2009
Reference no. | K-043
Location | CTV – Queen Street, IT Department   
Salary | Commensurate with qualifications and experience. 
Hours of work | 40 hours per week. Overtime as required.

Responsibilities

• Answers telephone and email support requests.
• Assumes responsibility for tasks assigned to them and ensures proper technical solutions have been applied.
• Participates in system maintenance, upgrades, etc.
• Documents current applications and steps to troubleshoot.
• Prepares computers for new and existing staff members.
• Installs / upgrades business applications on PC’s and Mac’s.
• Supports remote access (dialup, VPN, WAN) to business applications.
• Work with users and other technical personnel to resolve problems
• Shift work will be required as well as any other related duties reasonably required for such a position.

Qualifications

Minimum of 2 years experience with:

• Troubleshooting IT issues
• Windows 2000 and XP workstation
• MS Office 2000, XP, 2003
• Knowledge of network technologies (TCP/IP VPN, RAS, WINS, DHCP)
• Strong communication skills and ability to work well under pressure
• Diploma or Degree in Computer Studies or related field an asset

Application Details

Interested candidates are encouraged to apply online at www.ctv.ca, or forward a current resume, in confidence to:

Human Resources
CTV Television Inc.
P.O. Box 9, Station “O”
Toronto ON M4A 2M9
Please quote reference number: K-043
e-mail | ctvcareers@ctv.ca or fax | 416-384-6491

Only those applicants selected for an interview will be contacted. CTVglobemedia is dedicated to equity in the workplace.